Simplify Your Ordering: Our Step-by-Step Process at Lum Hair Factory

We know ordering human hair extensions from overseas can feel overwhelming. That’s why we’ve put together our clear, step-by-step Ordering Process Flowchart to make things simple for every client—whether you’re a first-time buyer or a long-term partner.

At Lum Hair Factory, we start by getting crystal clear on your needs: Who’s your target customer? Are you after Standard Remy hair or Top Quality Cuticle Remy Hair? Double Drawn or Single Drawn? What hair extensions type are you working with? Your desired length and weight? Only dark colors, or do you need dark, light & balayage options? We’ll walk through all these details together to make sure we’re on the same page from day one.

Next, you send over your specifications, photos, or even a sample of what you’re looking for. We’ll make a custom sample and ship it to you in 7 business days max. No guesswork, no surprises—you get to test the quality, color, and texture before committing to a larger order. If it’s not quite right, we’ll tweak the sample until it hits the mark. Once you’re satisfied, we move forward with your trial order, and from there, we scale together.

This process is built to save you time, reduce risk, and build trust—something we’ve honed over years in the hair extensions industry. We want you to feel confident every step of the way, from our first chat to your finished products landing at your door. Curious how it works? Check out our full flowchart to see just how easy ordering from Lum Hair Factory can be.